Shipping policy
Shipping Policy – Cimzly Store (India)
At Cimzly Store, we are committed to delivering your orders efficiently and reliably across India. Please review the details below to understand our shipping process.
Order Processing Time
- All orders are processed and dispatched within 1–2 business days from our warehouse
- Orders placed on weekends or public holidays will be processed on the next working day
Estimated Delivery Time
Delivery timelines begin after dispatch and may vary based on your location:
- Minimum of 6 business days to maximum of 10 business days
- Remote Areas: Delivery may take up to 15 business days in certain pin codes, depending on courier availability.
Free Shipping
- We offer Free Shipping on selected products, orders, or promotional campaigns
- Eligibility for free shipping will be clearly mentioned on the product page or at checkout
Cash on Delivery (COD)
- Cash on Delivery is available at no additional cost on eligible orders and serviceable pincodes
- Please ensure someone is available to receive and pay for the order at the time of delivery
Order Tracking
- Once your order is shipped, tracking details will be updated in your order information
- If you do not receive tracking details, please contact our support team at support@cimzly.com
Delivery Partners
We work with reliable courier partners such as:
- DTDC
- Blue Dart
- Ecom Express
Courier selection may vary depending on your delivery location and serviceability
Failed Delivery Attempts
Delivery may fail due to:
- Incorrect or incomplete address
- Customer unavailable at the time of delivery
- Refusal to accept the order
In such cases:
- The package will be returned to us
- Applicable return shipping and handling charges will be deducted from the refund amount
Public Holidays
- Deliveries are not made on bank or public holidays
- Orders will be delivered on the next working day
Contact Us
If you have any questions regarding shipping, tracking, or delivery issues, feel free to contact us:
- Email: support@cimzly.com